Privacy Policy

Effective Date: 02/02/2024

This website, ArêteQuest Coaching & Consulting Ltd™ (“ArêteQuest,” “we,” “our,” “us”), is owned and operated by Alberta Stevens, Founder and Director of ArêteQuest Coaching & Consulting Ltd™, a company limited by guarantee with its registered address at:

86-90 Paul Street, London, EC2A 4NE, United Kingdom.

We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and applicable UK Data Protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.aretequest.co.uk (“Website”) or engage with our content on social media platforms.

By using our Website and interacting with our social media pages, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1. Information You Provide to Us

You may provide us with personal information by:

  • Filling in forms on our Website (such as contact or enquiry forms)
  • Signing up for newsletters, coaching sessions, events, or other services
  • Corresponding with us via email, phone, or other means

This may include:

  • Name, email address, phone number, postal address
  • Details of your enquiry or request
  • If relevant, your child’s name and date of birth (for coaching services involving home education support)

1.2. Information We Collect Automatically

When you visit our Website, we automatically collect certain information, including:

  • Technical data: IP address (truncated and anonymised), browser type and version, operating system
  • Usage data: Pages visited, time spent on the site, referral sources, interaction with content
  • Marketing data: Engagement with emails, SEO, and third-party platforms (MailChimp, HubSpot, LinkedIn)

We use Google Analytics to track this information. You can learn how Google uses your data here: Google Privacy & Terms.

1.3. Information Collected Through Social Media

We may collect and process personal data when you interact with our content on Facebook, Instagram, and LinkedIn, including when you:

  • Follow, like, comment, or share our posts
  • Send us direct messages
  • Click on advertisements or sponsored content
  • Sign up for services through social media-integrated forms

The data we collect may include:

  • Your public social media profile information (such as name, username, profile photo, and bio)
  • The content of your messages or comments
  • Engagement metrics, such as post interactions and ad clicks

For details on how social media platforms process your data, please review their respective privacy policies:

  • Facebook & Instagram (Meta): Meta Privacy Policy
  • LinkedIn: LinkedIn Privacy Policy

We may also use Facebook Pixel and LinkedIn Insight Tag to track engagement with our ads and retarget users with relevant content. You can opt out of personalised advertising through your social media ad settings.

2. Legal Basis for Processing Your Data

We process personal data under the following legal bases:

  • Consent – When you provide explicit consent (such as subscribing to our newsletter)
  • Contractual necessity – When we need to process your data to provide services you have requested
  • Legitimate interests – When processing is necessary to improve our Website, maintain security, or engage in marketing
  • Legal obligation – When required by law (such as responding to regulatory requests)

You can withdraw consent at any time by contacting admin@aretequest.co.uk or clicking ‘unsubscribe’ in our emails.

3. Cookies & Tracking Technologies

For details on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

4. Contact Information

For questions about this Privacy Policy, contact:

Data Controller: Alberta Stevens

Email: admin@aretequest.co.uk

Address: 86-90 Paul Street, London, EC2A 4NE, UK

For further information, you may contact the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

Phone: 0303 123 1113

aretequest.co.uk